FootFitter.com is a shoe care and shoe fitting product retailer. They sell online through their website www.footfitter.com.
Their product inventory includes:
If you have a special condition on your toes or feet in general, this store is the right place for you to shop your footwear needs as you can browse their products depending on what condition your feet has.
Before you can start shopping on their website, you have to be a member first. To be a member, you have to do a one time registration by just filling-in all the details found in this link. Registration is secured, so you don't need to worry about getting your details shared with other merchants.
The basic idea of FootFitter.com is to make unique European products of high-quality available in the US.
Their parent companies, A Imports, Inc., and Kugo, Inc., have been importing and wholesaling shoe and foot accessories since 2000. With just a decade under their sleeves, this company can be classified as very young still yet already creative enough to combine shoe retailling and foot condition treatments as one.
Discovering that there is a great variety of extraordinary products that are being sold successfully in European countries, but not in the U.S.A., they made it their goal to provide a marketplace for these premium products. Before joining Kugo Inc., their company's President (MBA) worked in the headquarters of the leading German sport shoe chain beginning in 1989 and therefore has many years of experience in this field.
Starting with this idea, the products featured on their web site cover a wide range of categories. All products are carefully selected with quality being one of the key criteria for our selection. Almost all top-quality items have already been tested and approved by large groups of customers in European countries.
With the company's motto as "Only the best is good enough", and the safety and health of customers and the environmental safety of products distributed by them are the two other key criteria for our product selection.
FootFitter office is located at 930 West 16th Street, Unit C-2, Costa Mesa, CA 92627.
Customers' opinions on different products hugely impact if those products sell well in the market. If the product name, has been negatively criticized, the company that produced them is tied up to that criticism. It is important for every company to maintain a good reputation by consistently delivering what they've promised. FootFitter is quite doing a good job at this.
Below are some of the reviews by consumers who purchased items of FootFitter found in Amazon.
Produt Name : FootFitter Bunion Stretcher Ball & Ring, Cast Iron
"I've used this on six pairs of shoes now; it does work. Take some effort, but with patience and some playing around you will get it. Well made; heavy duty. I often had to apply the pressure for multiple days, try the shoes, and do it again. Did not leave any marks on the shoe, which was great." - Alden Globe (Parker, CO USA)
"My wife ordered this product, and she has only had it for 3 days, but it's a miracle worker for her. Previous to the Bunion Stretcher, she was forced to cut a small hole in her tennis shoe where the bunion is. Surgery is not an option she will consider at this time. After using the stretcher for just a couple hours on the tennis shoe, she was able to walk painlessly. She then left the stretcher on all night, and the shoe stayed stretched for the entire day. She still plans to stretch the shoe until the leather stays stretched. However, if she finds she needs to regularly or occasionally use the stretcher on the shoe, that's fine with her. She's enjoying pain-free walking in shoes without a hole."- R. Siers
Some of the reviews from Resellersrating.com
"I was very happy with the service and quality of my purchase, it only took a few days to have delivery. These shoe stretchers really work well, and allow you pin point the area that needs stretching, fine product, and worth having on hand." - R. Klomp
"Items were promptly delivered and exceedingly well packaged. I am pleased with Footfitters processing of my order.
The only problem was one of the shoe trees I ordered was manufactured in a very rough manner with chipped wood and sharp edges. I was disappointed in the poor build quality of the particular item." - skytop111
Overall, FootFitter did a great job in providing prompt shipment and quality products that satisfy their customers.
Footfitter.com participates as a Merchant Member, monitor feedback, and resolve issues of Reseller Rating. Currently, they are one of the elite members out of the 2,003 participants and has a rating of 9.91 out of 10. Needless to say, that rating is very high and to add, they got it from reviews by people who purchased and got satisfied with their products.
Reseller Rating is a company older than google. Their mission is to offer first-hand customer accounts of online retailers to highlight the best and help shoppers avoid the rest, and to help great retailers excel. In 1996, two years before Google, there was ResellerRatings. The original founder guides the site today, and their company has grown into a passionate team since then. A lot of shoppers now turn into the list of participating merchants of Reseller Rating before proceeding into the merchant's website itself.
Here is the website analysis of StatsCrop.com as of Tue, 26 Jun 2012 05:53:57 GMT for FootFitter.com
Footfitter.com in itself is 5 years old. It is ranked #1,355,230 in the world, a low rank means that this website gets lots of visitors. This site is worth $3,545 USD and advertising revenue is $2 USD per day. This site has a Pagernk (0/10), it has 210 visitors and 399 page views per day. Currently, this site needs more than 113.95 MB bandwidth per day, this month will needs more than 3.34 GB bandwidth. Its SEO score is 50.5%. The IP address is 184.108.40.206, and its server is hosted in Tampa, United States.
StatsCrop is a web service that lets you explore any website informations and its history, understand your competitor's website and how to operate, to help you how to optimize your website, increase your website traffic and income.
Alexa Trafic Analysis for FootFitter.com.
Footfitter.com is ranked #1,355,230 in the world, a low rank means that this website gets lots of visitors. Its primary traffic from the United States and is ranked #374,401 in United States. It has 0 subdomains with traffic. It has 210 visitors per day, and has 399 page views per day.
As social media's popularity soared high in the last 5 years, it is now a trend that companies around the world update consumers with the latest news on their products. Hence, it is important that a Facebook, twitter, YouTube channel and other form of social media account, be established to get connected to possible product consumers.
Currently, followers of FootFitter can connect with them on Facebook, Twitter, YouTube, Google++ and Pinterest.
For those who hear 'Pinterest' for the first time, it is a pinboard-style social photo sharing website that allows users to create and manage theme-based image collections such as events, interests, hobbies, and more. Users can browse other pinboards for inspiration, 're-pin' images to their own collections and/or 'like' photos. Pinterest's mission is to "connect everyone in the world through the 'things' they find interesting" via a global platform of inspiration and idea sharing. Pinterest allows its users to share 'pins' on both Twitter and Facebook, which allows users to share and interact with a broad community.
Below are the current statistics for followers of FootFitter in different social media. The numbers are quite disappointing but the fact cannot be ignored that they have a presence in major social networking sites where customers can get updates.
http://www.youtube.com/footfitter - 183 video views
twitter @FootFitter - 14 followers
http://www.facebook.com/FootFitter - 722 likes
In addition to those, you can get updates by subscribing to their newsletter.
Personal safety while shopping on their website, or in any website for that matter, is FootFitter's number one priority. Identity theft can be a double edge sword that steals valuable information from the buyer and credibility from the seller. With that said, it is important that every transaction done online is encrypted.
FootFitter website is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Below are the additional information of their security certificate.
Site Name: www.footfitter.com
Certificate Status: Certificate is valid (09/19/2011 23:26:59 GMT to 09/19/2013 23:26:59 GMT).
Certificate-Holding EntityOrganization: Footfitter (Kugo, Inc.)
Locality: Costa MesaState: CaliforniaCountry: USJurisdiction of Incorporation: California, USRegistration Number: C2330586Go Daddy is an Internet domain registrar and Web hosting company that also sells e-business related software and services. Go Daddy is currently the largest ICANN-accredited registrar in the world, and is four times the size of its closest competitor.Safe browsing diagnostic shows the following results for FootFitter website:
- This site is not currently listed as suspicious
- Of the 3 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-04-30, and suspicious content was never found on this site within the past 90 days.
- This site was hosted on 1 network(s) including AS33260 (HOSTASAURUS).
- Over the past 90 days, www.footfitter.com did not appear to function as an intermediary for the infection of any sites.
- This site has not hosted malicious software over the past 90 days.
With a credible internet domain registration and an excellent safe browsing diagnostic result, FootFitter assures every user their safety while shopping at their online store.
Products of FootFitter are priced reasonably. Given that they have a unique market, they could have asked for more, but instead, they make their products more appealing to the public by putting an unquestionable tag price. Below are randomly selected items from their website. To have a general idea of how their products are priced, it is recommended to visit their website.
Shoe Stretchers - $ 19 to $ 100 depending on the material used.
Men/Women Shoe Trees - $ 18 to $ 25
Short Shoe Horns - $ 1 to $ 16
Shoe Storage - $ 3 to $ 40
Men/Women medical socks - $ 8 to $ 90
FootFitter ships your order using the fastest, safest, most reliable method that they can get. As they charge a flat rate for shipping to U.S. street addresses, they will choose the most appropriate method for your order, like UPS, USPS or FEDEX.
An email will be sent, that includes a tracking number and tracking link for your shipment as notification that your order was shipped out already.
Shipping is available for local and international orders. In addition, you may opt to pick your item up personally to avoid shipping cost.
For local shipment, at this time, shipping is only available within the Continental U.S., to Alaska, Hawaii, APO/FPO, and U.S. Territories. In select cases, we may not be able to ship an order to Alaska, Hawaii, APO/FPO or Puerto Rico.
Below are applicable rates for local shipping.
- Orders of $50.00 or more, to an address in the continental US receive FREE SHIPPING that normally takes around 1 to 10 business days after leaving their warehouse depending on your location.
- The standard shipping charge to a street address in the continental US on all orders up to $50.00 is a flat rate of $4.95.
- Shipping to Hawaii, Alaska, US Territories, and APO/FPO Addresses starts at $8.95, but may be subject to additional charge
- If you want to expedite your shipping, please refer to the table below for the charges. This option is still only available for shipments to Continental US Street Address only!
2nd Day Air
Next Day Air
Up to $34.00
$99.01 and up
International shipping is available for those living outside the country. Unfortunately though, the shipping rate is not disclosed so it's safe to assume that it varies based on your location.
The lead time is anywhere from 2 to 10 business days.Their goal is to process all orders within one business day of receipt. Orders placed on weekends and during holidays will be processed the next regular business day.
If they encounter any problems processing or shipping your order, you will be contacted by email or phone within two business days from the receipt of your order and given an opportunity to either change or cancel your order.
If you choose Local Pickup as your shipping option you will not be charged any shipping costs. After your purchase please send an email to info@FootFitter.com or call 1-800-871-4624 Mon - Fri 7:30 am - 4:00 pm to schedule a pickup appointment. When emailing or calling please refer to the order number that was issued to you at checkout. Pickups are possible on regular business days Mon - Fri 7:30 am - 4:00 pm. Do not attempt to pick up your order without scheduling an appointment. The pickup address is not a warehouse and your merchandise will not be available.
Same day pickups are not possible. The Pickup Location is:
930 West 16th Street, Unit C-2
Costa Mesa, CA 92627
In paying your items before checking out, 2 payment options are available. Aside the four major credit/debit card brands below, they accept the most well-known alternative in paying tansactions online, PayPal
- Master Card
- American Express
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account. You can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you don't expose your credit card number to merchants.
Footfitter offers above industry standards when it comes to returning your goods. You may return your new, unused purchase for any reason within 365 days of purchase for a refund of the purchase price, excluding the actual shipping and handling costs. Unfortunately though, you might find it disappointing that not all items carry a full refund. Some returns may be charged a restocking fee which will be deducted from your refund should you wish to make a return.
It is important to note that once an order is shipped,cancellation is no longer an option. If you refuse an order, it will then fall under the standard return policy where charges like shipping and handling applies.
Steps and important information you must know before making returns.
- Email info@FootFitter.com with your original order number in the subject line, what product(s) you are returning, and your full name. Or call 1-800-871-4624 with the same information. You will then be provided with return authorization number.
- Wrap the product(s) carefully. All returned products must be in original condition and packaging.Or the item may be subject to additional fees.
- Include the completed return form (sent to you in the original shipment) with your product and indicate the reason for the return.
- Return the product using your preferred shipping method. Unless the return is due to an error on the company's part, they are not responsible for shipping and handling or gift wrap charges.
- Please do not return items COD. They do not accept COD packages.
- Ship items to: FootFitter, Attn: RETURNS 930 West 16th Street, Unit C-2, Costa Mesa, CA 92627
- Be sure to include the order number, your full name, and reason for return to expedite processing
Below are the important thingsto consider befor an item qualifies for a return:
- An item may be exchanged ONLY for the same item. Shipment fees still apply.
- For reasons of hygiene, personal body care products cannot be returned.
- If you received Free Shipping on your original order, $4.95 will be deducted from the amount of your refund.
- Used Merchandise will not be refunded, because of hygienic reasons which Footfitter follows.
- Used Merchandise will not be refunded, because of hygienic reasons which Footfitter follows
- Refused or Returned Shipments are subject to a $6.00 return shipment fee.
All returned products must be in original condition and packaging. Unfortunately, they cannot take returns of products that have been personalized, modified, or assembled. Furthermore, certain products cannot be returned because neither they are nor the manufacturer can take them back. Please call or email FootFitter before returning any product.
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